Repair – We design repair programs to suit our
customer’s business needs. We offer dealers repair
programs from cosmetic part replacement, using either
new or refurbished parts, to board level repairs
on submitted devices.
We’ll help you outline
a service and repair program that meets your needs.
We’ll create a program, allocate the resources,
and meet your requirements.
Repair program options include but are not limited to
the following:
• Board level part replacement for serial ports, charge
ports, volume buttons, heat shield replacement, and any
other board level component repair.
• Cosmetic part replacement for housings, battery covers,
antennas, etc. Parts can be new OEM parts or refurbished
parts from our paint system.
• Shipping options can be from
dealer locations or directly from individual customers.
Outbound shipments
can be sent back to dealer locations or to customer businesses
or homes. Any combination of these options is available.
• Real time data to track units in the device
repair or refurbishment programs. Track units through
the shipment, arrival, repair, quality assurance, and
return shipment process. Up to the minute data to keep
you and your customer’s informed on turn-around-time
and device status.
We can design any variation of possible
service and repair programs. We’ll ensure our
resources are allocated and training is completed to
meet all your
device repair and refurbishment needs.